Changes in Value Structures and the Importance of Intercultural Communication in Modern Society

Authors

  • Aleš Hes University of Finance and Administration Author
  • Marie Koubová University of Finance and Administration Author
  • Tereza Chlumská University of Finance and Administration Author

DOI:

https://doi.org/10.0000/ye8y7940

Keywords:

communication, values, company, person, preference

Abstract

Current massive development of information and communication technologies increases the importance of global communication that is closely linked with changes in value structures of individual and distinct entities. Intercultural relations are mainly based on an exchange of values and life models that create the connection between various cultures, and search for ways of coexistence of distinct cultures with the aim to deepen mutual understanding and minimize the possibilities of communication interferences and ensuing conflicts. For example, the Europeans show a deeply rooted distrust towards foreigners that transforms into hatred in some European destinations (Balkan countries). The counterpart to this is the North American society that was formed thanks to massive immigration and can be considered a fully intercultural society. In order to start communicating in certain social and cultural environments, it is necessary to understand the interconnection of communication activities of different entities with their values and value structures as such understanding helps eliminate conflicts between different cultures. Respect for values and creation of value structures is not expressed only in legal and ethical standards but also in their setup and interpretation. The current intercultural society is strongly influenced by the American culture and so called “consumerism” leading to unjustified overconsumption. The key task here is therefore to perform a fair and factual classification of conditions under which the relationships with foreign cultures are formed with the aim to maintain their identity and cultural power of traditions. The paper therefore focuses on value structure development in globalizing society with the aim to find the most suitable form of functional intercultural relationships among the distinct cultures in modern society. The outcome of this study indicates that the conflicts of current intercultural society are not based on a different level of civilization but mainly result from different values that are connected with the social, economic and cultural poverty and lack of education. Moreover, current society has developed a mechanism of various obtrusive, blatant recommendations and models of consumption people are overwhelmed with and maneuvered by into a life governed by consumption. Marketing and media play a major role in this mechanism. Their tools have shaken the trust of people into fair society (financial crises, war conflicts of 21st century) and resulted in a lack of responsibility and limited development of traditional comfortable value structures of various cultures.

Author Biographies

  • Aleš Hes, University of Finance and Administration

    Aleš Hes is the Head of the Department of Marketing Communication at the University of Finance and Administration in Prague. His scientific and research field focuses on the application of marketing and communication tools in retail food stores, on the behaviour of specific groups of consumers at the food market, international communication methods applied during business meetings and on changes in consumers’ value structures within the buying decision process. He is the author of three scientific monographs, co-author of two expert books and a number of scientific and expert articles. He is a member of Czech Marketing Group and editorial boards of scientific and expert journals.

  • Marie Koubová, University of Finance and Administration

    Marie Koubová is a member of the Department of Marketing Communication at the University of Finance and Administration in Prague. Her scientific expertise focuses on communication skills (e.g. working with voice – rhetoric, body language, non-verbal communication and texts), personality typology, especially regarding set-ups of effective teams, team cooperation, negotiating and dealing with conflicts, providing and receiving feedback, inter-personal relations, customers’ behaviour, etc. She cooperates with a number of companies as a lecturer in courses intended both for the consultants of the companies as part of further education and for client teams (ČP, ČSOB, KB, ČEZ, etc.) She is also actively involved in preparations and organization of PR commercial events for various companies (e.g. AAA auto Praha, WAMFCo.)

  • Tereza Chlumská, University of Finance and Administration

    Tereza Chlumská graduated with the Bachelor’s degree in Marketing Communication at the University of Finance and Administration in Prague. She currently attends the Master’s study programme in the same field at the same school. Her studies and research work focus on human behaviour in the modern society, on the value structure and communication methods of specific population groups.

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Published

2025-04-24

Issue

Section

Theoretical studies

How to Cite

Aleš Hes, Marie Koubová, & Tereza Chlumská. (2025). Changes in Value Structures and the Importance of Intercultural Communication in Modern Society. Communication Today, 6(1). https://doi.org/10.0000/ye8y7940